# Delivery instructions for courier bookings | Special – Guide

Canonical: https://x25pronto.ch/en/blog/lieferhinweise-fur-kurierbuchungen-mit-spezialhandling.html

VW Tiguan R · 320 PS 4MOTION · discreet · direct

EXPRESS COURIER · DIRECT · MON–SUN

Courier service Switzerland.
Express courier. Direct.
Also overnight.

x25pronto Switzerland takes goods direct to the destination. Small loads go by car. Larger loads go by van or Van XL. Direct, express and overnight trips run Monday to Sunday when a slot is free. Free times are shown in the booking calendar. This keeps the plan clear.

[Calculate price](https://x25pronto.ch/en/#quote)[How overnight works](https://x25pronto.ch/en/overnight.html)

Direct Mon–Sun Overnight Mon–Sun Car & van up to 1,000 kg

COURIER INSIGHTS

# Delivery instructions for courier bookings with special handling

Ready-to-use delivery instructions for special handling: ESD, fragile goods, driver-only handling and secure lashing in the vehicle — perfect for booking forms.

11 September 2026

## Quick answer

For courier bookings that require special handling, add short, clear instructions on the booking form: ESD protection, fragile label, "driver-only handling" and lashing requirements. This reduces confusion and helps couriers secure and deliver your shipment safely across Switzerland.

## Why precise delivery instructions matter

Courier trips in Switzerland are fast and direct. Special requirements need clear instructions. Without them, handlers may apply the wrong procedures, causing damage or delays. Good instructions protect the goods and help drivers make the right decisions on site.

## Short, usable phrases for booking forms

Use concise, unambiguous text blocks. Examples: "ESD-sensitive – antistatic gloves required", "Fragile – do not stack", "Driver-only handling – do not hand to third parties", "Vehicle lashing required – use anchor points". Offer these as checkboxes or dropdown options.

## ESD: what to state

For electronic components, specify the ESD needs. Add: "ESD class IEC 61340 applies" or "antistatic packaging provided". Say whether antistatic gloves, an ESD mat in the vehicle, or only protected packaging is required. This tells the courier what precautions to take.

## Fragile items: marking and handling

Label fragile goods clearly as "fragile". Add handling rules such as "do not tilt", "do not stack" or "protect from shocks". Indicate if inspection on pickup or delivery is required. Clear notes reduce questions and simplify delivery in cities like Zürich or Geneva.

## Driver-only handling: when to use it

Use this option when only trained staff should touch the shipment. Phrase it simply: "Driver-only handling – recipient must not open or re-handle." Include a contact person if identity checks or assisted handovers are needed.

## Vehicle lashing: practical details

If lashing is needed, describe the securing method: "Attach with straps", "Do not store with bulk cargo" or "Use rear anchor points". For long or heavy items give length and weight. This helps the driver plan safe load securing between Basel, Bern and Lausanne.

## Frequently asked questions

How do I write a short ESD instruction? Use: "ESD-sensitive – antistatic packaging provided; gloves recommended." It is brief, precise and fits a checkbox.

What does "driver-only handling" mean in practice? It means only authorised couriers should touch the parcel to prevent damage or unauthorised access. Provide a contact person for handover.

What lashing details should I give a driver? Provide weight, dimensions and explicit securing instructions like "fasten with ratchet straps to anchor points".

How can I reduce follow-up questions from the courier? Add full contact details, concise handling notes and, if helpful, photos or packaging information in the booking form.

## Plan a courier trip in Switzerland

x25pronto Switzerland carries small and well packed shipments by car. Businesses can choose a direct courier trip or overnight service. Route, timing and shipment details can be entered online before booking. The guide price is then shown for the planned courier order.

[Direct courier →](https://x25pronto.ch/en/direct-courier.html)[Overnight →](https://x25pronto.ch/en/overnight.html)[Services →](https://x25pronto.ch/en/services.html)[Calculate guide price →](https://x25pronto.ch/en/#quote)

### At a glance: Delivery instructions for courier bookings with special handling

Key points from this article. Follow the links to read each explanation.

Why precise delivery instructions matter Courier trips in Switzerland are fast and direct. [Read this section](https://x25pronto.ch/en/blog/lieferhinweise-fur-kurierbuchungen-mit-spezialhandling.html#courier-article-step-1)

Short, usable phrases for booking forms Use concise, unambiguous text blocks. [Read this section](https://x25pronto.ch/en/blog/lieferhinweise-fur-kurierbuchungen-mit-spezialhandling.html#courier-article-step-2)

ESD: what to state For electronic components, specify the ESD needs. [Read this section](https://x25pronto.ch/en/blog/lieferhinweise-fur-kurierbuchungen-mit-spezialhandling.html#courier-article-step-3)

Fragile items: marking and handling Label fragile goods clearly as "fragile". [Read this section](https://x25pronto.ch/en/blog/lieferhinweise-fur-kurierbuchungen-mit-spezialhandling.html#courier-article-step-4)

Driver-only handling: when to use it Use this option when only trained staff should touch the shipment. [Read this section](https://x25pronto.ch/en/blog/lieferhinweise-fur-kurierbuchungen-mit-spezialhandling.html#courier-article-step-5)

More on this topic These guides cover related questions: [Integrating courier bookings into your ERP](https://x25pronto.ch/en/blog/so-integrieren-sie-kurier-buchungen-in-ihr-erp.html) · [Securing loads in cars: lashing and padding without special gear](https://x25pronto.ch/en/blog/sichere-befestigung-im-pkw-verzurren-und-polstern-ohne-spezialausrustung.html)