# Self‑service KPI builder for branch managers | x25pronto.ch Canonical: https://x25pronto.ch/en/blog/self-service-kpi-builder-fur-filialleiter.html VW Tiguan R · 320 PS 4MOTION · discreet · direct EXPRESS COURIER · DIRECT · MON–SUN Courier service Switzerland. Express courier. Direct. Also overnight. x25pronto Switzerland takes goods direct to the destination. Small loads go by car. Larger loads go by van or Van XL. Direct, express and overnight trips run Monday to Sunday when a slot is free. Free times are shown in the booking calendar. This keeps the plan clear. [Calculate price](https://x25pronto.ch/en/#quote)[How overnight works](https://x25pronto.ch/en/overnight.html) Direct Mon–Sun Overnight Mon–Sun Car & van up to 1,000 kg COURIER INSIGHTS # Self‑service KPI builder for branch managers Create branch KPI dashboards with drag‑and‑drop, editable layouts and Excel/CSV import. Fast, locally customisable and independent from IT. 16 September 2026 ## Quick answer The self‑service KPI builder lets branch managers create custom KPI dashboards using drag‑and‑drop blocks, editable layouts and Excel/CSV import. You get local insight into deliveries and operations for branches in Zurich, Geneva or Basel without heavy IT involvement. ## What is the self‑service KPI builder? It is a user‑friendly tool for branch managers to define, arrange and visualise KPIs. Choose blocks such as delivery rate, order time or returns, place them on a layout and save the dashboard for your branch. ## Drag‑and‑drop blocks and editable layouts The interface uses blocks: charts, number tiles, tables and filters. Drag blocks into position, resize and reorder them. Save different layouts for morning and evening shifts. ## Import data via Excel and CSV Import Excel or CSV files with your branch data. The builder recognises columns like order_id, date, status and timestamp. During upload you map fields and set update intervals. ## Useful KPIs for branches Practical KPIs include: delivery success rate per tour, average order handling time, on‑time rate, returns rate, vehicle utilisation and revenue per shift. Combine these into daily and weekly overviews. ## Benefits for branch and regional managers Branch managers gain quick insight into local operations and deviations. Regional managers get standardised KPI blocks that remain locally adjustable. This reduces reporting time and manual errors. ## Security, export and integrations Data is stored in the branch account and transmitted securely. Dashboards can be exported as PDF or CSV snapshots. Advanced users can integrate via API to pull data directly from booking systems. ## Frequently asked questions Which file formats are supported for import? The builder supports Excel (.xlsx, .xls) and CSV (.csv). Templates guide you to name columns correctly. Do I need programming skills? No. Drag‑and‑drop, simple mapping dialogs and preset KPI blocks cover most needs. Can I save layouts for different shifts? Yes. You can store multiple layouts and switch between shift or weekly views. How often can data be refreshed? Choose manual uploads or scheduled updates, e.g. hourly or daily. API users can set up near‑real‑time feeds. ## Plan a courier trip in Switzerland x25pronto Switzerland carries small and well packed shipments by car. Businesses can choose a direct courier trip or overnight service. Route, timing and shipment details can be entered online before booking. The guide price is then shown for the planned courier order. [Direct courier →](https://x25pronto.ch/en/direct-courier.html)[Overnight →](https://x25pronto.ch/en/overnight.html)[Services →](https://x25pronto.ch/en/services.html)[Calculate guide price →](https://x25pronto.ch/en/#quote) ### At a glance: Self‑service KPI builder for branch managers Key points from this article. Follow the links to read each explanation. What is the self‑service KPI builder? It is a user‑friendly tool for branch managers to define, arrange and visualise KPIs. [Read this section](https://x25pronto.ch/en/blog/self-service-kpi-builder-fur-filialleiter.html#courier-article-step-1) Drag‑and‑drop blocks and editable layouts The interface uses blocks: charts, number tiles, tables and filters. [Read this section](https://x25pronto.ch/en/blog/self-service-kpi-builder-fur-filialleiter.html#courier-article-step-2) Import data via Excel and CSV Import Excel or CSV files with your branch data. [Read this section](https://x25pronto.ch/en/blog/self-service-kpi-builder-fur-filialleiter.html#courier-article-step-3) Useful KPIs for branches Practical KPIs include: delivery success rate per tour, average order handling time, on‑time rate, returns rate, vehicle utilisation and revenue per shift. [Read this section](https://x25pronto.ch/en/blog/self-service-kpi-builder-fur-filialleiter.html#courier-article-step-4) Benefits for branch and regional managers Branch managers gain quick insight into local operations and deviations. [Read this section](https://x25pronto.ch/en/blog/self-service-kpi-builder-fur-filialleiter.html#courier-article-step-5) More on this topic These guides cover related questions: [KPI set for courier costs: what operations managers should measure](https://x25pronto.ch/en/blog/kpi-set-fur-kurierkosten-was-betriebsleiter-messen-sollten.html) · [Tax obligations for self-employed couriers in Switzerland](https://x25pronto.ch/en/blog/steuerliche-pflichten-fur-selbstandige-kurierfahrer-in-der-schweiz.html)