# How clients verify policy extracts: criteria for partners

Canonical: https://x25pronto.ch/en/blog/so-prufen-auftraggeber-policenauszuge-kriterien-fur-partner.html

VW Tiguan R · 320 PS 4MOTION · discreet · direct

EXPRESS COURIER · DIRECT · MON–SUN

Courier service Switzerland.
Express courier. Direct.
Also overnight.

x25pronto Switzerland takes goods direct to the destination. Small loads go by car. Larger loads go by van or Van XL. Direct, express and overnight trips run Monday to Sunday when a slot is free. Free times are shown in the booking calendar. This keeps the plan clear.

[Calculate price](https://x25pronto.ch/en/#quote)[How overnight works](https://x25pronto.ch/en/overnight.html)

Direct Mon–Sun Overnight Mon–Sun Car & van up to 1,000 kg

COURIER PARTNERS

# How clients verify policy extracts: criteria for partners

Clients check policy extracts before approving assignments. This guide lists technical and formal checkpoints, common mistakes and practical fixes for independent courier partners.

9 September 2026

## Quick answer

Clients verify policy extracts to confirm coverage, validity and readable documentation. As a partner, provide a complete, clear PDF or scan showing insurer, insured party, policy number, coverage amount and period. This avoids delays when clients such as hospitals or manufacturers review your documents.

## Why clients ask for policy extracts

Clients want to reduce liability. A policy extract proves you hold appropriate liability or transport insurance. This helps them approve external partners for sensitive or valuable shipments.

## Formal checkpoints – what must be visible

The extract must be complete and legible. Key items: insurer name, insured party, policy number, policy type, coverage amount, policy period and the insurer's stamp or signature if present. Make sure no pages are missing.

## Technical checkpoints – file format and quality

Submit high-quality PDFs or scans (300 dpi suggested). Use clean, colour-accurate scans; avoid photos with glare. Keep file sizes reasonable (e.g. under 5 MB). If possible, provide searchable PDFs.

## Common mistakes and quick fixes

1) Blurry photos – use a scanner or a scanning app. 2) Missing pages – check the whole document before upload. 3) Cropped edges – align the paper and scan with margins. 4) Expired policies – verify dates and upload current documents. 5) Unclear coverage lines – highlight the coverage amount in the PDF.

## Privacy and redaction

Share only what is necessary. Clients usually need proof of coverage and validity, not confidential personal details. Redact bank details or notes, but keep insurer, insured party and coverage amount readable.

## Streamline the verification process as a partner

Use a pre-upload checklist: scan quality, completeness, date, coverage amount, readable insurer name. Name files clearly (e.g. Company_Policy_Insurer_YYYYMMDD.pdf). This helps you respond quickly to client requests from hospitals, labs or manufacturing firms.

## Frequently asked questions

What coverage amount do clients usually request? This varies. Many clients request professional or general liability with a specified coverage amount. Check the tender or the partner portal for exact requirements.

Can I redact sensitive details? Yes. Redact personal bank details or private notes if the essential items (insurer, insured party, coverage amount, period) remain visible.

Are smartphone photos acceptable? They are acceptable if sharp, shadow-free and high contrast. A dedicated scanner or scanning app is preferable.

What if my policy is rejected? Ask the client for the rejection reason. Often you can provide a missing page or an updated extract. Upload the corrected document promptly.

## Courier partners at x25pronto Switzerland

x25pronto Switzerland works with independent drivers for suitable trips. Drivers complete jobs on their own account. One page explains daytime work and the key details. A second page covers night and overnight work. Suitable drivers can read the rules and register online.

[Day courier partner →](https://x25pronto.ch/en/jobs-courier-driver-day.html)[Night courier partner →](https://x25pronto.ch/en/jobs-courier-driver-night.html)[Jobs →](https://x25pronto.ch/en/jobs.html)

### At a glance: How clients verify policy extracts: criteria for partners

Key points from this article. Follow the links to read each explanation.

Why clients ask for policy extracts A policy extract proves you hold appropriate liability or transport insurance. [Read this section](https://x25pronto.ch/en/blog/so-prufen-auftraggeber-policenauszuge-kriterien-fur-partner.html#courier-article-step-1)

Formal checkpoints – what must be visible The extract must be complete and legible. [Read this section](https://x25pronto.ch/en/blog/so-prufen-auftraggeber-policenauszuge-kriterien-fur-partner.html#courier-article-step-2)

Technical checkpoints – file format and quality Submit high-quality PDFs or scans (300 dpi suggested). [Read this section](https://x25pronto.ch/en/blog/so-prufen-auftraggeber-policenauszuge-kriterien-fur-partner.html#courier-article-step-3)

Common mistakes and quick fixes Blurry photos – use a scanner or a scanning app. [Read this section](https://x25pronto.ch/en/blog/so-prufen-auftraggeber-policenauszuge-kriterien-fur-partner.html#courier-article-step-4)

Privacy and redaction Clients usually need proof of coverage and validity, not confidential personal details. [Read this section](https://x25pronto.ch/en/blog/so-prufen-auftraggeber-policenauszuge-kriterien-fur-partner.html#courier-article-step-5)

More on this topic These guides cover related questions: [Last‑mile consolidation strategies for large clients](https://x25pronto.ch/en/blog/last-mile-bundelstrategien-fur-grosskunden.html) · [How to align expense policies with clients](https://x25pronto.ch/en/blog/spesenrichtlinien-mit-auftraggebern-klar-regeln.html)
