Express courier. Direct.
Also overnight.
x25pronto Switzerland takes goods direct to the destination. Small loads go by car. Larger loads go by van or Van XL. Direct, express and overnight trips run Monday to Sunday when a slot is free. Free times are shown in the booking calendar. This keeps the plan clear.
Booking for urgent needs: choosing the right vehicle option
Under time pressure the right vehicle choice prevents delays. Learn which vehicle types match urgent shipments, expected delivery times and when to call support before you book.
Quick answer
Pick a vehicle that fits your parcel size, weight and access limits. Small documents and parcels usually fit a compact car; longer or bulkier items need an estate, van or trailer. If pickup or delivery has tight access rules, lifts or special packing, contact our support in Zurich, Basel or Geneva before booking.
Quick answer: which vehicle for urgent jobs?
In short: choose by dimensions, weight and site access. A compact car handles documents and small parcels. An estate (station wagon) fits longer boxes and more parcels. A van suits larger volumes or multiple stops. Pick the smallest vehicle that safely carries your load.
Vehicle types and common use cases
Compact car: For documents and single small parcels up to roughly 20 kg. Fast and manoeuvrable. Estate/Station wagon: For longer cartons and several packages that do not need much height. Small van: For bulkier items, higher volume or multiple pickups. Trailer/large van: For very large or bulky shipments. Always check interior dimensions and payload limits.
Typical delivery times under time pressure
Same-day pickups in cities like Zurich, Basel or Lausanne are often completed within a few hours. Exact times depend on traffic, weather and access. For intercity routes expect a few hours to half a working day. Allow extra time for parking, security checks or lifts at the address.
When to contact support before booking
Contact support before you book if: your shipment has unusual dimensions, fragile goods or special packaging needs; pickup or delivery has limited access (construction sites, pedestrian zones, gates); there are strict loading/unloading windows; you plan multiple stops with time slots. Support will recommend vehicle options and flag possible delays.
Pre-booking checklist
1) Measure: length × width × height and note net weight. 2) Pack: sturdy packaging and padding for fragile items. 3) Access: stairs, no lift or restricted access? 4) Time window: When must it arrive? 5) Stops: More stops need planning. 6) Contact: Provide a contact name and mobile number for the driver.
Practical tips to speed up the pickup
Have labels and documents ready. Pack so the driver can load quickly. Provide access codes and inform the recipient in advance. For tight deadlines choose a direct trip without additional stops.
Frequently asked questions
How do I quickly determine the right vehicle?
Measure your shipment and note the weight. Compare measurements with vehicle interior sizes. If unsure, send photos and dimensions to our support team.
Are there extra charges for difficult access or stairs?
Special handling like multiple stair carries or long carry distances can add effort. Tell us about these conditions before booking so we can advise the right solution.
Can I book same-day delivery across all Swiss cities?
Same-day bookings are available in many urban areas. Availability depends on pickup/delivery locations and current capacity. Contact support for a reliable estimate.
What if the shipment turns out larger than declared?
Notify the driver or support immediately. You may need a larger vehicle, which can add time and cost.