Door-to-door courier

Door-to-door courier Switzerland: direct to destination

Door to door describes a simple process. The shipment is collected at the origin address. It then goes to the stated destination address.

Check route and indicative price Courier areas

In brief

Door-to-door courier: when does it fit?

The route needs complete details. Postcode, town, street and house number must be correct. The destination contact should also be known.

Incomplete addresses cost time. Check the house number and town before the run. Add the company name where needed.

Door to door means the run is planned between specific addresses. Access details and the responsible person should be as clear as possible at both ends.

Direct addressing does not replace secure packaging. Even on a short route, the shipment must be prepared so it can travel safely in the vehicle.

Real situations

Real situations: Door-to-door courier

These cases show when a small courier run can make sense. Actual acceptance always depends on route, contents and available time.

Office to customer

A small parcel is collected at the office. The customer receives it at their site. A reachable person at the destination makes direct handover easier.

Warehouse to business

A part starts at a warehouse. A business needs it at a clear delivery address. A reachable person at the destination makes direct handover easier.

Site to site

Documents travel from one company site to another. Both addresses are fully entered. A reachable person at the destination makes direct handover easier.

Process

A few steps to booking

Enter the route

Enter origin and destination in full. The system checks the road route.

Choose a time

Only available times that fit the route can be selected.

Describe the shipment

Enter contents, size and other shipment details.

Review the booking

Check details, timing and indicative price before completion.

What matters before the run

x25pronto.ch is designed for suitable small shipments. Dangerous goods and unclear or strongly regulated contents are not automatically accepted. Acceptance must be clarified in advance when in doubt.

Incomplete addresses cost time. Check the house number and town before the run. Add the company name where needed.

Direct and overnight

A direct run uses the real road travel time plus routing reserve and handover time. Pickup and requested delivery must both fit within the same calendar day; otherwise choose an earlier pickup time or Overnight. With Overnight, requested delivery is exclusively on the immediately following calendar day. Only released time windows apply; storage across additional days is not offered. The minimum lead time sets only the first bookable pickup day.

Frequently asked questions

Which shipments suit Door-to-door courier?

Small, clean and safely packed shipments. Size, weight and contents must fit the vehicle and acceptance rules.

How do I know whether the time is possible?

Enter origin and destination first. The system calculates the route and then shows only available times that fit the trip.

How is the indicative price calculated?

The indicative price relates to the entered route and selected service. If these details change, the price is calculated again.

Can I choose direct or overnight service?

Yes, when both options are available for the route and timing. The options shown in the booking system are decisive.

Direct from collection address to destination

A door-to-door trip needs two clear addresses and accessible handover points.

Choose the collection point Give the house number and entrance. Have the goods ready there at the agreed time.

Specify the destination For a business, add reception or goods-in details. This helps locate the handover point.

Check access Report stairs, narrow access or heavy items beforehand. Any extra carrying needs to be agreed.

Provide contacts Name an available contact at each address. They can help with handover questions.

Plan a direct trip On a direct trip, the shipment stays in the same vehicle. Check the route and time in the calculator.

Useful next steps More advice for your delivery: Arrange a small parcel collection · Arrange a personal handover