Express courier. Direct.
Also overnight.
x25pronto Switzerland takes goods direct to the destination. Small loads go by car. Larger loads go by van or Van XL. Direct, express and overnight trips run Monday to Sunday when a slot is free. Free times are shown in the booking calendar. This keeps the plan clear.
Checklist for collecting heavy but allowed shipments
Quick pre-collection check: weight limits, lifting aids, packaging, insurance notes and on-site staff. Ensure safe, smooth pick-up across Switzerland.
Quick answer
Before collecting a heavy but allowed shipment in Switzerland, confirm weight, packaging and access. Arrange lifting aids, specify on-site staff and prepare required documents. This avoids delays and safety issues.
What counts as "heavy"?
Here, "heavy" refers to items near or above common manual handling limits, yet still suitable for transport in a passenger-car-compatible, allowed condition. Check weight per item, dimensions and packaging stability. Set an internal threshold for when lifting aids are required (for example, over 25–30 kg per person).
Before booking: details we need
Provide clear details when you order: gross weight per item, number of pieces, dimensions, shape, packaging type (box, pallet, sack) and any special fastenings. Share pick-up and delivery addresses with floor, stairs or lift notes and loading zone information for places like Zurich, Bern or Geneva.
Access and loading conditions
Describe driveway, parking and curb lowering. Is there a narrow entrance, inner courtyard or temporary parking restriction? For inner-city or industrial picks, mark the loading zone. If a ramp is needed, include ramp height.
Lifting aids and equipment on-site
List available aids: sack truck, platform trolley, lift gate, straps or ramps. If no aids exist, state whether your staff can lift the load manually. For bulky pieces, plan for a second person or a mobile lifting device.
On-site staff: roles and training
Name a contact person on site and a mobile number. This person points out parking, loading and storage areas. Decide who is responsible for lifting. Ensure staff have short briefings on safe lifting and basic handling.
Packaging, securing and labelling
Check that packaging is intact, stable and prevents shifting. Use edge protectors, sufficient tape and internal bracing. Label each unit with its weight and add handling notes like "top" or "fragile."
Frequently asked questions
What weight limits apply for vehicle pick-ups?
Limits depend on company policy and vehicle type. Confirm your internal manual-handling threshold and state exact gross weight in the booking so the driver can prepare.
Who provides lifting aids if none are on site?
If no aids are present, state this in the booking. Depending on the job, drivers may carry limited aids; confirm in advance if extra equipment is needed.
Do heavy shipments need special insurance?
Clarify insurance requirements internally before collection. Mark valuable or fragile items clearly and mention in the booking if special insurance or documentation is required.
What if there are narrow stairs or no lift?
Report access constraints early. Solutions include extra helpers, a mobile stair-climber or an alternative ground-level pick-up point.