Express courier. Direct.
Also overnight.
x25pronto Switzerland takes goods direct to the destination. Small loads go by car. Larger loads go by van or Van XL. Direct, express and overnight trips run Monday to Sunday when a slot is free. Free times are shown in the booking calendar. This keeps the plan clear.
Checklist: sending spare parts by express courier in Switzerland
Clear checklist for businesses: How to send spare parts quickly and correctly in Switzerland by express courier — from documents to pickup and driver communication.
Quick answer
To send spare parts by express courier in Switzerland, prepare shipment documents and packaging, set a clear pickup point and contact details, and coordinate delivery time windows. Communicate with the driver before and at collection, giving phone numbers, access codes and handling notes.
When to use this checklist
Use this checklist when you need to send spare parts fast across Switzerland to customers or service teams. It applies to items that fit safely in a passenger vehicle or small van and do not need special permits.
1. Prepare documents and shipment data
Create a packing list with part numbers and serial numbers. Include accompanying papers: delivery note, order confirmation and any inspection report. Record recipient name, phone, e‑mail, exact location, preferred delivery window and a callback number. For cross‑border deliveries, check required customs documents.
2. Pack and secure the parts
Choose sturdy boxes or crates suitable for the part’s size. Cushion parts against shocks with foam, paper or air cushions. Secure heavy items so they cannot move. Mark the package with fragile or this‑side‑up labels. Label the outside with part number and recipient address.
3. Prepare for pickup
Set a clear pickup location and time. Notify the contact person and provide access codes or gate instructions. Prepare a marked handover package so the pickup is fast. Keep a copy of the shipping paperwork for accounting.
4. Communicate with the driver
Send the driver and tracking number by SMS or e‑mail shortly before pickup. Provide a direct contact number for questions. Tell the driver about special conditions (narrow access, parking rules, lifting aid). Ask the driver to confirm arrival time and to upload photos at handover if required.
5. Proof of delivery and follow up
Ask the recipient to check the item and confirm by signature or photo. Record any damage immediately in an incident report and inform your customer service. Store all documents electronically for future reference.
Frequently asked questions
What packaging works best for heavy spare parts?
Heavy parts do best in strong double‑wall boxes or wooden crates with internal padding. Secure the part so it can’t shift during transport.
Do I need customs papers?
Customs papers are needed for cross‑border shipments. Check this before you book the courier for international deliveries.
How do I tell the courier about access restrictions?
Enter access codes and restrictions when you book and repeat them by SMS or e‑mail to the driver before pickup.
Should drivers take handover photos?
Handover photos are useful proof of condition and delivery. Ask the driver to take them if your process requires it.