Express courier. Direct.
Also overnight.
x25pronto Switzerland takes goods direct to the destination. Small loads go by car. Larger loads go by van or Van XL. Direct, express and overnight trips run Monday to Sunday when a slot is free. Free times are shown in the booking calendar. This keeps the plan clear.
Checklist for a secure direct delivery
Concrete packing, labelling and documentation steps companies should check before a direct delivery with x25pronto in Switzerland.
Quick answer
Short answer: Check packaging, labelling, load security, accompanying documents and recipient details before booking a direct delivery with x25pronto. This checklist reduces damage and delays and ensures clear handovers in Zurich, Geneva or Basel.
1. Packaging: Solid, right-sized, protective
Pick packaging that fits the goods. Use sturdy boxes or crates without broken corners. Protect fragile items with foam, bubble wrap or paper. Avoid loose parts in one box. Ensure package dimensions work for transport in a passenger car if x25pronto uses a direct car run.
2. Load securing: Prevent slips and shocks
Secure contents inside the package and, if needed, in the vehicle. Use edge protectors, straps and anti-slip mats. Place heavy items low and evenly. Note special securing needs in the transport order.
3. Labelling: Clear, visible and complete
Label every outer surface with recipient name, delivery address, phone number and reference number. Use weatherproof labels or firmly glued stickers. Mark fragile items clearly (e.g. 'FRAGILE'). If multiple packages exist, number them (e.g. 1/3, 2/3).
4. Accompanying documents: Complete and handy
Include required papers or digital references: delivery note, invoice copy, compliance documents if applicable and customer forms. Scan important documents and attach them to the online booking. Keep originals in a protected sleeve on the package.
5. Recipient and delivery details check
Verify delivery address including floor, door code or storage location. Provide contact person and phone number. Note restricted delivery times or security checks (e.g. site ID). Inform the recipient before dispatch by SMS or email.
6. Handover and proof: Secure evidence
Prepare a handover form or use x25pronto’s digital proof of delivery. Get recipient signature, location and time. Photograph package condition and drop-off place. Archive receipts and photos for claims or traceability.
Frequently asked questions
What is the best padding for fragile items?
Soft foam or bubble wrap works best. Wrap each part separately and fill gaps to stop movement inside the box.
What information belongs on the label?
Recipient name, full delivery address, phone number, reference or order number and total piece count for multiple-package shipments.
How do I record special instructions for the courier?
Add notes in the online booking form and include a separate sheet with unloading instructions or safety notes. Call ahead for complex procedures.
What if there is no delivery confirmation?
Contact the recipient immediately. Use photos and the handover form as evidence. Report the case to x25pronto support to keep the transport documented.