Express courier. Direct.
Also overnight.
x25pronto Switzerland takes goods direct to the destination. Small loads go by car. Larger loads go by van or Van XL. Direct, express and overnight trips run Monday to Sunday when a slot is free. Free times are shown in the booking calendar. This keeps the plan clear.
Partner checklist: Verify vehicle data before shift start
Short practical daily checklist for x25pronto partners: which vehicle data to verify, what photos to send and how to report discrepancies fast.
Quick answer
As an x25pronto partner, check these vehicle details before every shift: vehicle registration, insurance status, licence plate match, required photos and visible defects. Report discrepancies immediately via the partner app or contact operations.
Why a pre-shift check matters
A quick check protects you as an independent partner and x25pronto clients. Correct vehicle data reduces delays at pick-up and handover. Early detection of issues avoids last-minute cancellations.
Quick pre-shift routine (2–5 minutes)
Do this routine before your first job: 1) Vehicle registration: confirm owner, vehicle type and registration details. 2) Insurance: check policy number and validity. 3) Licence plate: compare the plate on the car with the partner app. 4) Visual exterior check: tyres, lights, windscreen and obvious damage.
Photo requirements and documentation
Upload required photos through the partner app: front with licence plate, rear, left and right sides, and interior if needed. Photos should be clear and well lit. Add brief notes to images when you see specific issues (e.g. scratches or missing hubcaps).
How to report discrepancies quickly
If papers are missing, insurance is expired, or you find damage, report immediately via the app form or call operations. Describe the issue, attach photos and give your current Swiss location (e.g. Zurich, Geneva, Basel). Wait for guidance before taking risky jobs.
Tips to keep vehicle data current
Store up-to-date copies of registration and insurance in the app. Update the app after any licence plate or ownership change. Make a short routine check before the first task or after long breaks.
What x25pronto expects from partners
x25pronto expects correct, current vehicle data and prompt reporting of deviations. Use the partner app for documents and reports. This keeps you available and reduces delays for customers.
Frequently asked questions
Which documents should I upload to the partner app?
Vehicle registration (Registration Certificate Part I), proof of insurance with validity date and a current photo of the licence plate. Extra vehicle photos are recommended.
What counts as an immediate reportable discrepancy?
Expired insurance, missing documents, major visible damage, broken lights or tyres and incorrect licence plates must be reported immediately.
How many photos do I need before starting a shift?
At minimum: front with licence plate, rear and a side view. Add interior or damage detail photos when necessary.
Will I get instructions after reporting an issue?
Yes. Operations will review your report and provide guidance by app message or phone on whether to accept jobs or take the vehicle out of service.