Express courier. Direct.
Also overnight.
x25pronto Switzerland takes goods direct to the destination. Small loads go by car. Larger loads go by van or Van XL. Direct, express and overnight trips run Monday to Sunday when a slot is free. Free times are shown in the booking calendar. This keeps the plan clear.
Digital interfaces: ERP integration for courier orders
Learn how to trigger courier orders directly from ERP or PLM. Compare API, CSV export and webhooks and pick the right integration for Swiss companies.
Quick answer
You can trigger courier runs directly from your ERP/PLM. The common technical approaches are a REST API for real‑time bookings, automated CSV export/import for batch jobs, and webhooks for event-driven updates. Choose based on volume, latency needs and IT resources.
Why integrate ERP with courier services
Integration saves time, reduces manual errors and improves traceability. Staff no longer re-enter addresses. For production, spare parts dispatch or urgent shipments in Zurich, Basel or Geneva, integration speeds processes.
Option 1: REST API for real‑time bookings
A REST API sends addresses, package data, pickup windows and special notes in real time. Benefit: instant confirmation and tracking. Drawback: requires development, authentication and key management. Use cases: single urgent jobs, automated same‑day flows.
Option 2: CSV export/import for batch processing
CSV works well for many similar orders that are processed in batches. Your ERP exports a file that is imported into the courier system. Benefit: simple to implement and low IT overhead. Drawback: no real‑time confirmation. Use cases: daily outbound shipments, routine returns.
Option 3: Webhooks for event-driven workflows
Webhooks notify your system when a shipment status changes (picked up, delivered). They complement API or CSV. Benefit: push notifications instead of polling. Drawback: requires a listener endpoint in your ERP/PLM and handling for outages.
Security and compliance points
Protect personal data per Swiss rules. Use HTTPS/TLS, API keys or OAuth2, and keep only necessary fields. Define access roles and logging. For sensitive shipments, standard packing and clear data fields help operational handling.
Practical implementation steps
1) Analyse: define volume, required fields and events. 2) Prototype: start with CSV or a small API resource. 3) Test: use a sandbox to test edge cases. 4) Monitor: log errors and set alerts. 5) Rollout: deploy gradually by site, e.g. Zurich or Lausanne.
Frequently asked questions
What fields does a courier API need?
Common fields: pickup address, delivery address, contact name, phone, package weight and dimensions, pickup window, reference number and special instructions. Additional fields can indicate shipment type or insurance needs.
Can I test with CSV first and later move to API?
Yes. CSV is an easy first step. The same data model can often be shifted into API payloads later for automation.
How do I make webhooks reliable?
Use retry logic, signature checks for authenticity and an acknowledgement mechanism in your ERP. Maintain logs to investigate missed events.
Do I need internal IT resources for integration?
Yes, depending on the approach. CSV needs minimal effort. API and webhooks require developers for authentication, error handling and testing.