Express courier. Direct.
Also overnight.
x25pronto Switzerland takes goods direct to the destination. Small loads go by car. Larger loads go by van or Van XL. Direct, express and overnight trips run Monday to Sunday when a slot is free. Free times are shown in the booking calendar. This keeps the plan clear.
Internal training: Preparing courier pickups correctly
A concise internal training with checklists, role descriptions and handover examples. Ensure smooth courier pickups for local routes across Switzerland.
Quick answer
Prepare courier pickups by checking packaging, verifying address data and documents, fixing the shipping label visibly, and using a brief handover checklist. Assign a responsible person for pickups in Zurich, Bern or Basel and train a backup. This prevents delays and misroutes.
Why a short training matters
Small mistakes at pickup cause delays, wrong deliveries or returns. A short, practical training clarifies responsibilities and reduces routine errors. Local couriers appreciate quick and clear handovers.
Roles and responsibilities
Name one pickup responsible on site. This person inspects packaging, checks the address and documents, and signs the handover protocol. Train a backup. Reception or dispatch must know expected pickup times.
Quick handover checklist
1) Inspect package: intact packaging, correct weight. 2) Address data: recipient name, street, postal code, city (e.g. Zurich, Basel). 3) Documents: place invoice, delivery note or other forms with the shipment. 4) Label: attach the shipping label visibly and firmly. 5) Signature: complete a handover protocol or collect an electronic confirmation.
Examples of flawless handovers
Example 1 — Single parcel: The pickup person places the delivery note on the parcel, fixes the label, re-weighs the parcel before handover and notes the weight. On courier arrival they compare the consignment number and obtain the pickup confirmation. Example 2 — Multiple shipments: One delivery note per parcel. Group parcels by recipient and mark them (e.g. "Courier X — Stop 2").
Common mistakes and prevention
Mistakes: missing or wrong address, loose label, incomplete documents, no signature. Prevention: use a standard checklist, check shipments 30 minutes before pickup, use strong tape and secure labels on both the parcel and the paperwork.
20-minute training agenda
1) Goal and responsibilities (3 min). 2) Checklist and package demo (7 min). 3) Role play: courier arrival and handover (7 min). 4) Q&A and close (3 min). Provide printed checklists and a simple handover form for follow-up.
Frequently asked questions
Do we always need a handover protocol?
Yes. A signature or electronic record documents the pickup and reduces disputes about loss or delivery errors.
How do I secure shipping labels?
Use strong adhesive tape and place the label on a flat surface. For odd shapes, attach a duplicate label to the delivery note.
What about multiple pickups in one day?
Group shipments by recipient or route. Number parcels and include one delivery note per parcel. Inform reception of expected pickup windows.
Who trains the backup person?
The primary pickup responsible conducts the short training for the backup. Keep a 10–20 minute session and checklist ready.