Express courier. Direct.
Also overnight.
x25pronto Switzerland takes goods direct to the destination. Small loads go by car. Larger loads go by van or Van XL. Direct, express and overnight trips run Monday to Sunday when a slot is free. Free times are shown in the booking calendar. This keeps the plan clear.
Delivery instructions for courier bookings with special handling
Ready-to-use delivery instructions for special handling: ESD, fragile goods, driver-only handling and secure lashing in the vehicle — perfect for booking forms.
Quick answer
For courier bookings that require special handling, add short, clear instructions on the booking form: ESD protection, fragile label, "driver-only handling" and lashing requirements. This reduces confusion and helps couriers secure and deliver your shipment safely across Switzerland.
Why precise delivery instructions matter
Courier trips in Switzerland are fast and direct. Special requirements need clear instructions. Without them, handlers may apply the wrong procedures, causing damage or delays. Good instructions protect the goods and help drivers make the right decisions on site.
Short, usable phrases for booking forms
Use concise, unambiguous text blocks. Examples: "ESD-sensitive – antistatic gloves required", "Fragile – do not stack", "Driver-only handling – do not hand to third parties", "Vehicle lashing required – use anchor points". Offer these as checkboxes or dropdown options.
ESD: what to state
For electronic components, specify the ESD needs. Add: "ESD class IEC 61340 applies" or "antistatic packaging provided". Say whether antistatic gloves, an ESD mat in the vehicle, or only protected packaging is required. This tells the courier what precautions to take.
Fragile items: marking and handling
Label fragile goods clearly as "fragile". Add handling rules such as "do not tilt", "do not stack" or "protect from shocks". Indicate if inspection on pickup or delivery is required. Clear notes reduce questions and simplify delivery in cities like Zürich or Geneva.
Driver-only handling: when to use it
Use this option when only trained staff should touch the shipment. Phrase it simply: "Driver-only handling – recipient must not open or re-handle." Include a contact person if identity checks or assisted handovers are needed.
Vehicle lashing: practical details
If lashing is needed, describe the securing method: "Attach with straps", "Do not store with bulk cargo" or "Use rear anchor points". For long or heavy items give length and weight. This helps the driver plan safe load securing between Basel, Bern and Lausanne.
Frequently asked questions
How do I write a short ESD instruction?
Use: "ESD-sensitive – antistatic packaging provided; gloves recommended." It is brief, precise and fits a checkbox.
What does "driver-only handling" mean in practice?
It means only authorised couriers should touch the parcel to prevent damage or unauthorised access. Provide a contact person for handover.
What lashing details should I give a driver?
Provide weight, dimensions and explicit securing instructions like "fasten with ratchet straps to anchor points".
How can I reduce follow-up questions from the courier?
Add full contact details, concise handling notes and, if helpful, photos or packaging information in the booking form.