Express courier. Direct.
Also overnight.
x25pronto Switzerland takes goods direct to the destination. Small loads go by car. Larger loads go by van or Van XL. Direct, express and overnight trips run Monday to Sunday when a slot is free. Free times are shown in the booking calendar. This keeps the plan clear.
Framework agreements and recurring routes: process and benefits
Explains how a framework agreement with x25pronto organises recurring routes, which information is required and how pricing and reporting are arranged.
Quick answer
A framework agreement with x25pronto sets terms for recurring courier runs between company sites or regular recipients. It defines volumes, routes, response times, prices and reporting. To start, you provide volume forecasts, package dimensions, route lists and preferred time windows. You then book via our portal or API. Reporting is delivered periodically and includes KPIs such as pick-up rate, on-time delivery and cost per run.
What is a framework agreement for courier services?
A framework agreement sets a long-term working relationship between your company and x25pronto. It creates clear rules for recurring transports. Typical items are scope of service, duration, notice periods, standard prices or price bands and reporting intervals. The contract enables fast bookings without renegotiating each time.
Which information do we need from you?
To prepare an offer and set up the service we need: 1) volume and frequency (e.g. 10 runs per week), 2) route details with pick-up and delivery addresses, 3) package sizes and weight classes, 4) preferred pick-up/delivery time windows, 5) special handling requirements for valuable or fragile but non-regulated items, 6) desired reporting KPIs and operational contact persons.
How are prices and terms agreed?
Pricing depends on volume, distance, urgency and service level. Price bands are common: higher volume gives better rates. The framework can include fixed prices, ranges or indexed adjustments. Extra fees for special services or last-minute changes are listed clearly. We often run a pilot to verify assumptions before finalising prices.
Process: from offer to daily bookings
1) Analysis: we review route data and volumes. 2) Offer: x25pronto sends a framework offer with pricing and KPIs. 3) Pilot: short test phase for real-data validation. 4) Contract: sign the agreement. 5) Operational setup: add routes to the portal or integrate via API. 6) Ongoing operation: book flexibly through the portal or API and adjust periodically.
Reporting and key metrics
Good reporting makes performance transparent. Typical KPIs include pick-up success rate, on-time deliveries, failure rates and cost per run. Reports can be monthly or quarterly as CSV/PDF or delivered via API. Reporting helps optimise routes, time windows and pricing bands.
Benefits for Swiss companies
A framework agreement improves predictability and reduces admin for recurring bookings. You get steadier pricing, faster handling and standardised reporting. For locations in Zurich, Geneva or Lausanne, a central contract supports local efficiency. Automating bookings via API saves operational time.
Frequently asked questions
How quickly can a framework agreement start?
Once data is complete and a short pilot phase is done, steady operations are often possible within a few weeks. Timing depends on complexity and number of routes.
Which data formats does x25pronto accept for routes and reporting?
Common formats are CSV, Excel and JSON for API integrations. We agree on formats before project start.
Can we renegotiate prices after a testing phase?
Yes. Pilots are used to test real volumes. After that, price bands or terms can be adjusted if both parties agree.
How flexible are route or volume changes?
Minor changes are handled continuously. Major changes (e.g. doubling volumes) should be managed through a contract amendment.