Express courier. Direct.
Also overnight.
x25pronto Switzerland takes goods direct to the destination. Small loads go by car. Larger loads go by van or Van XL. Direct, express and overnight trips run Monday to Sunday when a slot is free. Free times are shown in the booking calendar. This keeps the plan clear.
Policy for overnight and same-day courier services
A concise guide for companies: when Same‑Day or Overnight makes sense, how to approve requests and how to run a cost‑benefit check.
Quick answer
Use Overnight or Same‑Day when time sensitivity justifies the extra cost, the shipment is safely packed and fits in a passenger car, and internal approval is granted. Assess urgency, cost vs. risk, packaging and pickup/recipient readiness, and document approvals before you book.
When does Same‑Day or Overnight make sense?
Choose Same‑Day if a document, spare part or sample is needed the same working day and delays cause direct costs or downtime. Use Overnight when delivery at the start of the next business day is critical, for example for production starts or scheduled inspections. Factor in distance and traffic in Zurich, Geneva or Bern and whether someone can receive the parcel.
Selection criteria
Assess: 1) urgency (what are the costs of delay?), 2) value and fragility of the item, 3) whether it fits in a passenger car, 4) recipient availability, and 5) legal or regulatory limits. If the item needs cooling or special handling, arrange a specialist carrier instead of a standard Same‑Day/Overnight courier.
Internal approval steps
Set a fast approval routine: who authorises, what information is mandatory (sender, receiver, contents, packaging state, time window). Set cost limits for ad‑hoc bookings. Use a short form or a field in your ERP/CRM so logistics, purchasing or the responsible department can sign off digitally with timestamp.
Cost‑benefit check
Calculate directly: compare the courier fee with expected costs from a delay (production stop, penalty, lost revenue). Include indirect costs like staff reaction time, extra travel or reputational damage. For recurring cases, define automatic rules (for instance Same‑Day for parts when downtime costs exceed X CHF/hour).
Packaging and safety checks
Secure, compact packaging is essential. The item must be transportable in a passenger car. Take a photo of the packed item before handover. Do not send hazardous goods or items requiring regulated handling. Clarify liability and who documents and reports damage.
Operational booking flow
Keep steps short: obtain approval → record booking details (pickup, recipient, time window, package info) → attach photos/checklist → book courier → confirm delivery and archive proof of receipt. Use track‑and‑trace and a clear escalation path if the recipient is unreachable.
Frequently asked questions
How fast should internal approval be given?
For Same‑Day approval should happen within 30–60 minutes. For Overnight, approval is usually needed by late afternoon the day before. Adjust times to fit your workflows.
Which items are unsuitable for a passenger‑car courier?
Hazardous materials, temperature‑sensitive goods, very large or heavy items and regulated medical shipments are unsuitable. Also avoid poorly packed liquids or unstable cargo in standard courier transports.
How do I calculate the business case for urgent delivery?
Compare courier costs with direct delay costs (downtime, penalties) and add indirect impacts such as reputation. Set threshold rules where urgent dispatch is automatically approved.
What if the recipient is not available on arrival?
Record backup recipients or agreed drop‑off locations in the approval. Set clear instructions for retries or return to sender and log every action with time and photo.