Express courier. Direct.
Also overnight.
x25pronto Switzerland takes goods direct to the destination. Small loads go by car. Larger loads go by van or Van XL. Direct, express and overnight trips run Monday to Sunday when a slot is free. Free times are shown in the booking calendar. This keeps the plan clear.
Service pricing by cost centre: regional and time-of-day surcharges
Clear models to map variable courier costs into cost centres using regional and time-of-day surcharges. Practical steps for Swiss companies to set rules, billing and reporting.
Quick answer
For Swiss businesses that book couriers, regional and time-of-day surcharges let you allocate variable costs fairly. Define cost centres with regions and delivery windows, choose fixed, percentage or hybrid surcharges, and record rules in booking and billing. This keeps prices transparent and accounting-ready.
Why surcharges by cost centre help
Variable costs such as driving time, parking or return trips vary by region and time. A surcharge model tied to cost centres lets you pass those costs to the right customers and orders. For accounting, it creates clear allocations and better control.
Defining regions that work
Split Switzerland into a few practical regions — for example Zurich inner city, Zurich suburbs, Basel city, Lake Geneva region, and rural cantons. Use postal-code groups, cantons or radii from depots. Record the exact boundaries so bookings automatically pick the correct surcharge.
Time-of-day surcharges and delivery windows
Differentiate normal business hours, early-morning windows, evenings, nights and weekends. Apply higher fees for express or tight delivery windows (e.g. 60 minutes). Define windows precisely in the booking UI and link them to cost-centre rules.
Models: fixed, percentage or hybrid
Choose fixed surcharges (e.g. CHF 15 for an outer-area pickup) or percentage uplifts (e.g. 20% on base price). A hybrid model combines a fixed amount plus a percentage to reflect longer travel times. Trial models on live orders before full rollout.
Billing, reporting and accounting
Make surcharges separate invoice lines so reports stay useful. Create accounting codes for regional and time surcharges in your cost-centre ledger. Export data (CSV, ERP connector) to simplify monthly and quarterly summaries.
Customer communication and booking UX
Show surcharges in the booking flow with a short reason (e.g. "Outer-area surcharge: CHF 12"). Offer filters for cheaper time windows. Clear info reduces questions and cancellations.
Frequently asked questions
How many regions should I set up?
Practically, 4–8 regions work well: inner city, suburbs, nearby outer areas and distant regions. Fewer regions simplify management; more regions let you match costs more precisely.
When is a percentage surcharge better than a fixed fee?
Use percentage surcharges when base prices vary widely or you want travel time to scale with order value. Fixed fees are easier to explain to customers.
How should surcharges appear on invoices?
List surcharges as separate line items or grouped by cost centre. Add a short description (e.g. "Evening-time surcharge"). This keeps accounting clear.
Can customers avoid surcharges?
Customers can choose cheaper time windows or pickup locations. A realistic surcharge system is rarely fully avoidable; transparent pricing increases acceptance.