Express courier. Direct.
Also overnight.
x25pronto Switzerland takes goods direct to the destination. Small loads go by car. Larger loads go by van or Van XL. Direct, express and overnight trips run Monday to Sunday when a slot is free. Free times are shown in the booking calendar. This keeps the plan clear.
Pickup criteria and packaging checklist for courier shipments
A clear checklist for pickups in Switzerland: measure and weigh your parcel, secure and label it correctly, and include the right documents to ensure acceptance.
Quick answer
For a smooth pickup in Switzerland, parcels must meet vehicle size and weight limits for car transport, be securely packaged and labelled, and include any necessary documents. Check dimensions, weight, cushioning, vehicle securing and complete address details before booking.
Quick check before booking
Before you book a courier transfer, measure and weigh the parcel. For car pickups, limits on length, width, height and weight often apply. Record dimensions, weight and special notes (e.g. fragile) in the booking form so the dispatcher can choose the right vehicle.
Dimensions and weight: what matters
Measure the external package dimensions (L×W×H) at the widest points. Round up to full centimetres. Use a calibrated scale for weight. Many pickups accept single items that fit safely inside a station wagon or van. If the parcel exceeds common limits, contact customer service first.
Secure packaging and product protection
Use a sturdy outer box or hard plastic container. Cushion fragile items with foam, bubble wrap or paper. Immobilise loose parts and use dividers for multiple items. Seal boxes with strong tape and mark fragile contents clearly.
Securing in the vehicle
Courier vehicles have limited cargo space. Packages should not shift during transport. Use non‑slip mats, tie‑downs or straps where available. Place heavy parcels on the floor and light ones on top. Do not stack above safe limits for driver visibility and safety.
Labelling, marking and paperwork
Write recipient name, street, postal code, city and phone number clearly on the parcel. Use adhesive labels that stick. Include required documents: delivery note, invoice or instructions. For sensitive contents, add handling notes in the booking (e.g. “fragile”, “do not stack”).
Prohibited and restricted items
Do not send dangerous goods, perishable items or strong‑smelling goods without prior arrangement. If in doubt, contact customer service. Transportable parcels should be harmless to the driver and the vehicle and not need special permits.
Frequently asked questions
Which dimensions count as "car suitable"?
Exact limits depend on the fleet. As a rule of thumb, compact parcels with one side under about 150 cm and total weight under 30–40 kg are often suitable. Always measure and state weight before booking.
How do I secure a parcel in a station wagon?
Use a boot divider, straps or non‑slip mats. Place heavy items against the back seat and block empty space with padding so nothing can move.
Which documents should I include?
At minimum, include a delivery note or order confirmation and recipient contact details. For valuable items include additional documentation inside the parcel.
What about fragile goods?
Fully cushion the item, use solid internal supports and label the outside as "fragile". Inform customer service at booking if extra care is needed.