Express courier. Direct.
Also overnight.
x25pronto Switzerland takes goods direct to the destination. Small loads go by car. Larger loads go by van or Van XL. Direct, express and overnight trips run Monday to Sunday when a slot is free. Free times are shown in the booking calendar. This keeps the plan clear.
Preparing IT hardware for courier transport
How to pack laptops, drives and accessories for a x25pronto courier run: backups, antistatic bags, serial numbers and secure unlock instructions.
Quick answer
Back up data, remove power sources, record serial numbers and pack devices antistatically with shock protection. These steps lower risk and speed up handover in Zurich, Basel or Geneva.
Short answer: Key steps
Before the courier: back up data, remove batteries where possible, note serial numbers, don't delete logs unless authorised, and pack devices in antistatic and shock‑absorbing materials. Include unlock notes and contact details for faster receipt.
1. Data backup and documentation
Create full backups following your IT policy. Record contents and the device condition. Note serial numbers, model and any existing damage. If data is sensitive, encrypt drives and give the decryption key only to the authorised recipient. Keep logs and config files unless instructed otherwise.
2. Power sources and battery safety
Remove removable batteries if you can. For integrated lithium‑ion batteries, make sure the device cannot switch on (sleep mode, PIN) and tape loose ports. Label devices with lithium batteries. Check the courier's rules for devices with batteries beforehand.
3. Antistatic protection for sensitive parts
Place hard drives, SSDs, RAM and circuit boards in ESD‑safe bags. Use ESD‑protected padding for these components. Avoid direct contact with standard foam or bubble wrap without ESD protection to prevent static damage.
4. Mechanical protection: cushioning and immobilisation
Use a sturdy corrugated box with adequate wall strength. Secure the device inside with foam inserts, molded packaging or air cushions so it cannot move. Protect screens and ports with additional padding. Double boxing is advisable for high‑value or fragile items.
5. Labelling, serial numbers and unlock notes
Attach a packing slip with serial numbers, IMEI for mobile devices, device type and sender/recipient contacts. State whether an unlock code, login or BitLocker key is required, and indicate how the key will be communicated (for example, via a separate secure channel). Include any test or startup instructions.
Frequently asked questions
Should I wipe drives before shipping?
Not necessarily. First make a backup. Wipe drives only if your company policy requires it or the recipient requests it. For sensitive data, encryption is often preferable.
Which packing materials are essential?
There is no universal requirement. However, use antistatic bags for electronics, sturdy boxes, proper cushioning and secure immobilisation so the device cannot move inside the box.
How do I send unlock instructions securely?
Use separate communication channels: send the device with the courier and share the unlock code via encrypted email, phone verification or a secure password manager.
What if I find damage on arrival?
Document damage with photos immediately, list missing items and inform the recipient and your IT support. Keep the original packing for possible claims.