Express courier. Direct.
Also overnight.
x25pronto Switzerland takes goods direct to the destination. Small loads go by car. Larger loads go by van or Van XL. Direct, express and overnight trips run Monday to Sunday when a slot is free. Free times are shown in the booking calendar. This keeps the plan clear.
How to choose the right delivery time window
Practical guide for Swiss businesses: when to use fixed hourly windows, when full‑day windows work better, and how to coordinate with recipients to control cost and risk.
Quick answer
Choose a fixed hour window when the recipient must be present for signatures, assembly or handover. Choose a full‑day window for flexible recipients or to save costs and simplify planning. Consider traffic in Zürich, Geneva or Basel, recipient shift times and clear communication by phone or SMS.
Fixed hour windows: when to use them
A fixed hour window specifies a narrow arrival time. Use it when someone must accept the parcel in person — for signatures, equipment installation or production handovers. Upsides: short waiting times and clear expectations. Downsides: higher cost and exposure to traffic delays during rush hours.
Full‑day windows: benefits and use cases
A full‑day window (for example 08:00–17:00) offers flexibility. It fits when a reception or logistics team can accept deliveries. Benefits: usually cheaper, simpler planning and less risk from delays. Downsides: longer uncertainty about exact arrival time.
How time windows affect cost
Narrower windows often cost more. Fixed hour slots force couriers to prioritise and may require more time per delivery. Full‑day slots let couriers optimise routes and combine jobs. Ask your booking service for price differences between 1‑hour, 2‑hour and full‑day options.
Coordinating with your recipient
Tell the recipient the booking details when you reserve the courier. Share phone numbers, entry instructions and preferred contact hours. Send an SMS or email reminder shortly before arrival. For fixed windows, confirm 24–48 hours ahead. For full‑day windows, same‑day notices often suffice.
Practical pre‑booking checklist
- Will staff be on site? - Is a signature or access card needed? - Is the address reachable by a passenger car? - Are there traffic hotspots at the time of delivery? - Do you need live tracking or arrival alerts? Answers will help pick the right window.
Swiss scenarios for guidance
A 2‑hour slot can make sense for machine installation in Zürich where technicians must be present. Office supplies to a contractor office in Bern usually work with a full‑day window. For deliveries to facilities in Geneva, always confirm access rules ahead of time.
Frequently asked questions
When should I book a 1‑hour window?
When the recipient is only briefly available or when on‑site work must start at a set time. Expect higher costs and consider traffic risk.
How far ahead should I book a time window?
Book as early as possible. Fixed windows benefit from 24–48 hour confirmations. Full‑day windows can often be arranged the same day.
What if the recipient is not present?
Provide alternative contacts or authorised drop locations. Ask the courier to call before leaving or to rebook a new window. Clear instructions reduce failed deliveries.
Do delivery times of day change the price?
Yes. Deliveries in rush hour or very early/late times can attract surcharges. Check pricing with your booking service.