Express courier. Direct.
Also overnight.
x25pronto Switzerland takes goods direct to the destination. Small loads go by car. Larger loads go by van or Van XL. Direct, express and overnight trips run Monday to Sunday when a slot is free. Free times are shown in the booking calendar. This keeps the plan clear.
Guide: How to take legally sound photos of shipments
In short: take clear, time-stamped photos at full resolution, keep metadata and store files securely. These steps make images usable as evidence in disputes.
Quick answer
Take sharp, dated photos at full resolution, preserve metadata and save images in a secure, auditable archive. This creates reliable proof for damage claims or delivery disputes in Switzerland.
Why legally sound photos matter
Photos record parcel condition, packaging and handover. Clear images speed up claims handling and clarify liability. For Swiss businesses, good photo evidence reduces dispute time and avoids misunderstandings.
Prepare device and camera settings
Use a modern smartphone or a digital camera. Set the highest practical resolution. Turn off aggressive compression. Enable GPS and date/time stamps in EXIF if allowed. Avoid airplane mode before checking metadata.
What each photo should show
1) A full view of the parcel on a neutral surface. 2) Close-ups of any damage from two angles. 3) The delivery address or reference number clearly visible. 4) Condition of packaging tape and seals. 5) On handover: photo of ID or signature only with consent.
Use timestamps and metadata correctly
EXIF stores date, time, location and camera details. Keep EXIF intact rather than stripping it. If you need a visible timestamp, use an app that stamps the image without removing metadata. Add the shipment reference to file names (e.g. 2026-01-15_SRN12345.jpg).
Secure storage and audit trail
Upload images immediately to a central secure folder or a compliant cloud archive. Log upload time and user. Use write-once or versioning for sensitive cases. Keep original (raw) files for the duration required by contracts or law.
Privacy and consent in Switzerland
Photos showing people or locations are personal data under the Swiss Data Protection Act. Obtain consent when needed. Blur or remove irrelevant personal details before sharing images with third parties. Define access rules for your photo storage.
Frequently asked questions
What resolution is enough for evidence photos?
Modern phones are sufficient. Choose resolution that clearly shows details like tears or serial numbers. 8–12 MP is generally enough; focus and lighting matter more than megapixels.
Can I keep GPS location data?
Yes, if it is necessary and you comply with privacy rules. Inform staff and affected parties, or anonymise images before sharing.
How long should I keep photos?
Retain photos for the length of contractual or legal retention periods. For disputes, keep them at least through the warranty period plus a reasonable buffer.
What if metadata looks altered?
Keep the original file. Record who took and uploaded the photo. Complement the images with handover forms or witness statements.