Express courier. Direct.
Also overnight.
x25pronto Switzerland takes goods direct to the destination. Small loads go by car. Larger loads go by van or Van XL. Direct, express and overnight trips run Monday to Sunday when a slot is free. Free times are shown in the booking calendar. This keeps the plan clear.
Courier pickup checklist: Preparing spare parts for collection
A smooth pickup starts with good preparation. This checklist helps you pack, check documents and hand over spare parts to the courier without delays.
Quick answer
Prepare spare parts by securing packaging, labelling clearly, compiling all documents and agreeing handover details. These steps reduce pickup delays with x25pronto in Zurich, Geneva or other Swiss locations.
1. Before pickup: confirm and plan
Confirm pickup time and address with the courier. Have your order or job number ready. Tell the service if a gate, reception desk or a specific contact is required. For urgent spare parts, state the priority and access rules.
2. Packaging check: protection and stability
Use sturdy boxes or crates suited to the weight and shape of the part. Cushion voids with foam, paper or air pillows. Secure moving parts so they cannot shift during transport. Seal boxes with strong tape.
3. Labelling and identification
Attach clear sender and recipient details, address and order numbers. Mark fragile sides with 'FRAGILE' if needed. For multi-package shipments, number parcels (e.g., 1/3, 2/3) so recipient and courier can verify completeness.
4. Check accompanying documents
Include the packing slip, parts list, return form or invoice as required. If the part has special handling notes, include them separately. Keep a copy for your records.
5. Handover to the courier: on-site steps
Make the shipment easy to access and have the pickup contact ready. The courier will check package count, condition and documents. Hand the driver the packing slip for signature or record the handover electronically. Note pickup time and driver name.
6. After pickup: verify and track
Check the pickup confirmation and tracking details in your account. Report discrepancies immediately via the customer portal or support. Keep photos of the packed items until successful delivery.
Frequently asked questions
What packaging materials work best for spare parts?
Sturdy corrugated boxes, shock-absorbing filler (foam, air pillows), edge protection and strong tape. Choose a box size that prevents the part from moving.
Which documents should I hand to the courier?
Packing slip or parts list and any return or order form required. Keep a copy for your records and give the driver any originals if requested.
How do I handle multiple parcels for one pickup?
Number the parcels, include a packing list and confirm the total count with the courier. The driver will verify completeness and record it during pickup.
How should I record the handover correctly?
Get the driver to sign packing slips or use the electronic device to record the pickup. Note the driver’s name, pickup time and vehicle registration, or capture the details in the pickup portal.