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Storing photos correctly: file formats, metadata and filing

Clear rules to keep shipment photos findable, compliant and space-efficient. Tips on formats, metadata, naming and folder layouts for business use.

Quick answer

Store shipment photos as JPEG for broad compatibility and small files, or PNG for screenshots. Keep originals with metadata (timestamp, device, GPS if relevant) and use a consistent cloud folder and filename scheme with date and case number.

1. Which image format to use?

JPEG is the practical default for shipment photos. It balances quality and file size and opens everywhere. Use PNG for screenshots or images needing lossless detail or transparency. HEIC saves space on modern phones but may not be supported by all systems. If you use HEIC, export a JPEG copy for archives or enable automatic conversion in your cloud.

2. Keep originals separate from edits

Save the untouched original. Store any annotated or redacted versions separately. Use clear folder names like Originals and Edited so you never overwrite evidence.

3. Metadata: timestamps, device and location

EXIF stores capture time, camera model and sometimes GPS. Timestamps are often crucial for shipping records. Make sure devices show the correct date and time. Remove location data only when privacy rules demand it, and record if metadata has been altered.

4. Consistent file naming

Adopt a compact naming scheme: YYYYMMDD_CaseNumber_ShortDesc_Device.jpg. Example: 20260901_V12345_front.jpg. This sorts files chronologically and makes them searchable. Avoid special characters and spaces.

5. Cloud folder layout for shipping records

Use a predictable cloud structure (OneDrive, Google Drive, Nextcloud): ClientFolder > Year > CaseNumber > Documents and Photos. Inside CaseNumber: Originals, Edited, Thumbs. Limit write access to staff who need it and use read-only links for others.

6. Balance quality and storage

Use JPEG quality around 70–85% for documentation photos. This keeps essential details while reducing storage. Keep high-quality originals only when necessary for disputes or legal checks.

Frequently asked questions

Should I keep HEIC in the archive?

Only if your systems can open HEIC reliably. Otherwise store a JPEG copy. Automatic conversion on upload is convenient.

Are GPS coordinates useful in shipping records?

Location data can help prove delivery or pickup points. Check privacy rules and remove GPS if required.

How many photos per case are enough?

Usually 3–6 images: overall view, front, back/barcode, packaging damage (if any) and a close-up. This covers typical documentation needs.

How long should I retain shipment photos?

Keep photos according to your internal retention rules or legal requirements. Define a clear archival or deletion policy.

At a glance: Storing photos correctly: file formats, metadata and filing

Key points from this article. Follow the links to read each explanation.

Which image format to use? JPEG is the practical default for shipment photos. Read this section

Keep originals separate from edits Store any annotated or redacted versions separately. Read this section

Metadata: timestamps, device and location EXIF stores capture time, camera model and sometimes GPS. Read this section

Consistent file naming Adopt a compact naming scheme: YYYYMMDD_CaseNumber_ShortDesc_Device.jpg. Read this section

Cloud folder layout for shipping records Use a predictable cloud structure (OneDrive, Google Drive, Nextcloud): ClientFolder > Year > CaseNumber > Documents and Photos. Read this section