Express courier. Direct.
Also overnight.
x25pronto Switzerland takes goods direct to the destination. Small loads go by car. Larger loads go by van or Van XL. Direct, express and overnight trips run Monday to Sunday when a slot is free. Free times are shown in the booking calendar. This keeps the plan clear.
How to integrate courier booking into your ERP and processes
Step-by-step guide: trigger courier bookings from your ERP, automate order transfer, link tracking feeds and map SLAs for clearer delivery control in Switzerland.
Quick answer
You can trigger courier bookings directly from your ERP by using an API, SFTP/CSV imports, or webhooks. Automate order creation, map address and package fields, pass back shipment IDs and status updates, and use tracking feeds to compare actual times with SLA targets. For Swiss businesses this means connecting the booking API, validating data, creating pickup orders automatically and wiring status callbacks into your operational dashboards.
Why integrate courier booking
Direct integration saves time, reduces manual errors and gives better control over shipping costs and SLAs. Companies with daily pickups or scheduled shipments gain the most from standardised, automated processes.
Common integration options
Typical options are REST/HTTP APIs, SFTP/CSV or JSON file imports and webhooks for status updates. Pick the method that fits your IT landscape. ERP systems like SAP or Microsoft Dynamics support at least one of these methods.
Data mapping: required fields
Define the essential fields: pickup and delivery addresses, sender data, package type, weight/volume, service level (e.g. same-day, overnight), time windows, reference numbers and delivery notes. Set required fields and validate addresses before sending.
Automation and triggers
Trigger bookings automatically on event changes (order ready → release to ship), via scheduled batches for routine pickups, or manually for urgent consignments. Use batch transfers for volumes and single API calls for express shipments.
Tracking feeds and SLA mapping
Integrate webhooks or polling endpoints so your ERP receives shipment IDs and status updates. Compare timestamps to SLA targets to trigger escalations on delays. Show status on an ERP dashboard and feed notifications to email or collaboration tools like Teams or Slack.
Error handling and monitoring
Implement validation rules, retry logic and an error queue. Log each transaction with timestamps. Define alerts for failed bookings or SLA breaches. A monitoring dashboard simplifies daily operations.
Frequently asked questions
Which interface is easiest for small companies?
SFTP imports or CSV uploads are often easiest. They require minimal development and are quick to set up. Choose a REST API if you need real-time updates.
How do I add tracking updates to my ERP?
Allow the courier to send webhooks or poll the courier API at set intervals. Map status codes to internal fields and display them in the order record.
How do I map SLAs and trigger escalations?
Define SLA targets by service level, compare actual status timestamps to those targets, and start automated workflows such as alerts, re-booking or manual checks when deviations occur.
How should I test the integration safely?
Use the courier's sandbox or test environment. Send valid and invalid test records, check retry behaviour and verify end-to-end status updates to final delivery confirmation.