Express courier. Direct.
Also overnight.
x25pronto Switzerland takes goods direct to the destination. Small loads go by car. Larger loads go by van or Van XL. Direct, express and overnight trips run Monday to Sunday when a slot is free. Free times are shown in the booking calendar. This keeps the plan clear.
Checklist: Documents and access info for direct deliveries
Small missing details cause big delays. This checklist lists the documents, access codes and reception rules to prepare before a direct delivery in Switzerland.
Quick answer
Before a direct delivery, prepare: recipient name and phone, exact delivery address with entrance details, any access codes or parking instructions, ID and shipment paperwork. This prevents waiting time and clarifies handover in cities like Zurich, Geneva or Lausanne.
Why a checklist matters
Direct deliveries are often time-sensitive. Missing documents or unclear access rules cause delays or returns. A clear checklist speeds handover and reduces extra costs.
Essential contact details
Always provide: full recipient name, direct mobile number, department or contact person and a backup contact. State availability windows (e.g., 08:00–17:00) to avoid failed attempts.
Exact delivery address and entrance notes
Include street, house number, floor, side entrance, bell or flat number and which entrance to use (e.g., courtyard, goods lift). For large campuses add the gate name or building number.
Access codes, parking and arrival instructions
Share required codes in advance and note expiry. Describe parking or loading zones, maximum vehicle length and any barriers. If parking is reserved, include the space number or permit.
Required documents and paperwork
Have the delivery note, order confirmation, any letter of authorization and ID ready. For restricted handovers, specify that delivery is only to a named person.
Reception rules and safety requirements
State needed safety gear, visitor registration or badge rules. Explain check-in procedures and any special clearance steps for secured zones.
Frequently asked questions
What if the access code fails on arrival?
Provide an alternate phone contact. Where possible, arrange a temporary authorization or second access. Allow a 15–30 minute buffer for resolving access issues.
Which documents does the driver need for a standard direct delivery?
Delivery note or order confirmation, driver ID if requested, and an authorization if the parcel is not handed to the named recipient.
How do I notify changes shortly before delivery?
Call the carrier and follow up by email or text. Give the order number, new delivery time and updated access or parking details.
What to prepare for site deliveries or temporary locations?
Map the exact arrival point, name a meeting person or guide and state safety rules. Note unstable access or weight limits for vehicles.