Express courier. Direct.
Also overnight.
x25pronto Switzerland takes goods direct to the destination. Small loads go by car. Larger loads go by van or Van XL. Direct, express and overnight trips run Monday to Sunday when a slot is free. Free times are shown in the booking calendar. This keeps the plan clear.
Checklist for pharmacy deliveries: from order to receipt
A clear checklist for safe and verifiable pharmacy deliveries across Switzerland. Steps for senders, pharmacy staff and couriers, with required fields and checks.
Quick answer
This checklist covers the process from order creation to receipt for pharmacy deliveries in Switzerland. It lists mandatory and recommended fields, packaging and labelling points, and handover checks for senders, pharmacies and drivers.
Purpose and scope
This checklist helps Swiss companies and pharmacies send approved, securely packed items by courier. It applies to shipments suitable for passenger cars and excludes regulated or specialised logistics.
Before you book: gather information
Collect full sender and recipient details: company name, contact person, phone, email, street, postcode and city (e.g. Geneva, Lausanne, Lugano). Note delivery window and priority (standard / urgent). Provide a clear item description and quantity. Add internal references (order number, prescription code) if relevant.
Order form fields
Mandatory fields: sender, recipient, recipient phone, delivery address, item description, quantity, estimated weight, packaging type, delivery date and window, reference number. Recommended: alternate contact, delivery notes (main entrance, back entrance, where to leave documents), requested proof of delivery (signature, photo).
Packaging and labelling
Use sturdy boxes or outer packaging that protect contents. Label shipments with sender, recipient, item description and handling notes like 'Fragile'. Secure internal padding. Include a packing list for multi-item shipments. Use opaque packaging if contents are sensitive.
Handing over to the courier / driver checks
Provide the courier with completion documents (packing list, delivery note). The driver checks packaging integrity, item count against the packing list and address legibility. Record pickup time, driver name and vehicle plate. If needed, attach a visible cover sheet with contact details.
Delivery at the pharmacy: receipt checks
On arrival the driver presents the shipment and delivery documents. Pharmacy staff check: package integrity, quantity and items against the packing list, expiry dates where provided. Record any discrepancies immediately in writing or by photo. A signed receipt with printed name, date and time is standard. A photo of acceptance with a timestamp can also serve as proof.
Frequently asked questions
What must be on the pharmacy packing list?
At minimum: sender, recipient, item description, quantity, batch or reference numbers, expiry date (if relevant) and order number. A clear packing list speeds checks and traceability.
What to do if a delivery is damaged?
Note damages immediately on the delivery note or a damage form. Take photos and notify the sender and courier service right away. Keep the packaging until the issue is resolved.
What counts as acceptable proof of receipt?
A signed delivery receipt with printed name and time is common. Many pharmacies accept digital confirmations such as a scanned signed form or a timestamped photo, if the sender and courier accept them.
How should delivery time windows be handled?
Specify the delivery window in the booking. For urgent or out‑of‑hours deliveries arrange a specific time with the courier and confirm any additional charges directly.