Express courier. Direct.
Also overnight.
x25pronto Switzerland takes goods direct to the destination. Small loads go by car. Larger loads go by van or Van XL. Direct, express and overnight trips run Monday to Sunday when a slot is free. Free times are shown in the booking calendar. This keeps the plan clear.
Template: pickup and delivery info for courier orders
A printable template with fields for address, contact person, time window, packing list and responsibilities to give clear instructions for courier pickups and deliveries.
Quick answer
Use this printable pickup and delivery template to provide clear instructions for couriers: address, contact person, time windows, packing list and responsibilities. It helps avoid confusion for pickups in Zurich, Basel, Geneva and across Switzerland.
Why a standard template matters
A standard template reduces errors, speeds up handovers and prevents missing information. For Swiss companies, accurate addresses, contact names and time windows matter because many shipments are time-sensitive.
What to include (quick overview)
Key fields: pickup address, delivery address, pickup date and time window, delivery date and time window, name and phone of pickup and delivery contacts, packing list with item count and weight notes, special instructions (stairs, lift, reception), responsibilities (who packed, who signs) and reference numbers for order and invoice.
Printable template: structure and fields
Header: company name, client reference, courier order ID. Pickup section: address, contact person, mobile, appointment/time window, parking note, access code. Delivery section: address, contact person, mobile, appointment/time window, reception details. Packing list: item number, description, quantity, packaging notes. Responsibilities: loader, insurance notes, signature fields for courier and recipient.
Practical tips for use
Fill the template digitally before dispatch and include a printed copy with the parcel. Send key contact details by SMS or email to the courier. State clear time windows (e.g. 09:00–11:00) and add alternative contacts in case of absence.
Examples for packing list entries
Simple entries improve readability: Item 1 — Sample A, 2 pcs, box 40x30x20 cm; Item 2 — Document B, 1 pc, envelope; Total pieces: 3. Add packaging notes like “securely packed for car transport” or “fragile”.
Integrating the template into operations
Embed the template in your ordering system or use it as a PDF form. With x25pronto, clear fields enable smoother pickups. Define internal roles: who checks the packing list and who notifies the courier about delays?
Frequently asked questions
Can I use the template digitally and printed?
Yes. Complete it digitally and send the essential details to the courier. Also include a printed copy with the shipment if on-site staff may not have mobile reception.
What time windows should I specify?
Pick clear, realistic windows of 1–3 hours. For urgent shipments, use a narrower window and provide an alternate contact.
What packing list details are essential?
At minimum include description, quantity and dimensions/weight per item. Also note packaging instructions like “securely packed” or “no cooling required.”
How do I document handover to the courier?
Use a signature field on the template with date, time and the names of the handover person and courier. A photo of the packed shipment can be useful as extra proof.